DJI Care Refresh for Phantom 4 Pro / Pro+ (1 Year)

DJI Care Refresh for Phantom 4 Pro / Pro+ (1 Year)
B&H Photo Video (78)
92%
37 Reviews

ANOTHER B&H ADVENTURE

Jan 14, 2020

I purchased a Mavic Pro 2, Extra Fly Package and Drone Aviator Hood for using my iPad and Great carrying case...B&H, was right there with everything I needed and as usual had everything I wanted and made it happen Fast...I am now enjoying My DJI Drone to the Fullest Extent... Thank You for All Your Help...

Reviewed on B&H Photo Video

Bad software updates failure

Jan 7, 2020

We opened up our drone for the second time after buying and new firmware updates rendered it unusable. An unknown error code means it wont fly at all. No info online, tech support says they dont even know what the error code is. Will this happen the entire time I own this? Not happy.

Reviewed on B&H Photo Video

No need for Paperwork

Jan 6, 2020

No instructions available for use, so I called DJI to register and my surprise was that nothing is necessary. The process: B&H sends the purchase record, which includes the Ship and Gimbal S/N. 48 hours later, DJI sends you an email with the Agreement Number. When you need it (I hope happens), you provide the registration email and that's it. Valid for twelve (12) months. I wish I didn't need, but if you need it, it's peace of mind to have it.

Reviewed on B&H Photo Video

Flies like an eagle

Jan 5, 2020

Right out of the box and into the sky the mavic mini has been a joy to use. While I held out on purchasing a drone. This one for $400 is a great deal

Reviewed on B&H Photo Video

I highly recommend

Dec 29, 2019

I highly recommend for your piece of mind. It offered a low cost replacement option if you crash your brand new drone. Plus if you buy with the Sri e, you get it digitally registered, no paperwork to fill out

Reviewed on B&H Photo Video

Flycam

Dec 25, 2019

B&H offered the product I was purchasing for Christmas for my husband. I paid no shipping and got sales tax credited back through a B&H program. Although my item was on back order for a few weeks, it made it in plenty of time and was well packaged. I have purchased other items at B&H and will continue to do so in the future. Prices are very competitive.

Reviewed on B&H Photo Video

Great deal!!!

Dec 9, 2019

Its no brainer to choose the Mavic Mini more fly combo and add the DJI Care. Superb price for everything.

Reviewed on B&H Photo Video

A Must Have

Nov 23, 2019

Wouldn't think of buying a DJI drone without it! I have not had to use it and hope I never will but I feel so much more at ease flying knowing that I have it. Purchasing it at the same time with the Mavic was effortless, just add to cart and B&H took care of all the red tape with DJI. I only gave 4 stars because I really don't know how well it goes if you really use it but most reviewers that have needed it gave it good rating so I did not hesitate to get it.

Reviewed on B&H Photo Video

not easy to use

Nov 21, 2019

I bought it some weeks ago, but whenever we bring it out for duty, the connection fails. it's not easy to use and connect. Im considering for a return now.

Reviewed on B&H Photo Video

I would suggest you have this if you have a DJI Drone

Aug 23, 2019

I was kind of scared to fly at first, but since I have this Care Refresh it made it a lot easier. I am usually pretty careful with flying, but you never know if the controller messes up, or if something happens then you are covered. I haven't had to use it and hopefully I never do.

Reviewed on B&H Photo Video

No confirmation

Jun 6, 2019

You have to purchase this plan with a new drone. After your new drone is activated you have 48 hours to register the CARE plan. Confirmation number e-mails are promised but never arrived. I e-mailed DJI (no reply) and called and used on-line chat. No straight answers there but I was able to find out that somebody actually did indeed activate my plan. They just never told me.

Reviewed on B&H Photo Video

surprising effect

Mar 25, 2019

so my crazy self crashed my spark into a basketball hoop at about 30mph. it wasnt pretty. Filed a claim and all told a little two weeks later Im back in the air.

Reviewed on B&H Photo Video

Peace of Mind for your Drone

Feb 18, 2019

Although I had some delay in getting the Refresh package applied after receiving my drone, the seller activated the product on my drone for me.

Reviewed on B&H Photo Video

Hoping I dont have to use it

Dec 17, 2018

I gave it a 4 star rating, its good insurance, havent had to use it since I just purchased the Mavic Air, but have heard some good things about having this added safety just incase it has issues or I have issues being a newbie to flying drones of this size.

Reviewed on B&H Photo Video

DJI Care Refresh Runaround

Oct 15, 2018

I purchased a DJI Care Refresh for a Mavic Air last July and within a couple of weeks the drone crashed into the ocean. I uploaded the Air flight log to the DJI server numerous times to process my claim. Each time a DJI support representative told me that they couldn't find the log and finally admitted having difficulties managing data on their server. I emailed the flight log data to DJI support and a representative said they found the log data ... Show More

Reviewed on B&H Photo Video

Just in case...

Oct 8, 2018

It's an insurance policy. Fortunately I have not had to use it, but I have a friend who has recently used it twice for the same purchase. On the first occasion he was flying his drone in reverse under a bridge and accidently nicked the bridge on his way through. The drone landed in the water. He managed to fish it out and sent it back to DJI. A couple of days after receiving the damaged drone, DJI quickly sent a replacement aircraft for about a h... Show More

Reviewed on B&H Photo Video

Peace of mind

Aug 21, 2018

I have heard of horror stories of people crashing their drones and loosing their investment. After reading form other's experiences I purchased this protection to provide me with peace of mind.

Reviewed on B&H Photo Video

Automatically registered with DJI by B&H

Jul 9, 2018

So far I haven't needed to use DJI Care Refresh...and I hope I never do but it's nice to know I have protection if I need it. One thing I didn't see pointed out was that B&H automatically registered my DJI Care Refresh with DJI about a day and a half after I received my drone. I received the drone of Tuesday afternoon and got the email from DJI saying DJI Care Refresh had been activated for my drone on Thursday morning.

Reviewed on B&H Photo Video

B&H automatically registers DJI Care Refresh with DJI

Jun 28, 2018

I purchased a DJI Phantom 4 Pro V2.0 drone along with DJI Care Refresh on the same order from B&H. DJI is clear that DJI Care Refresh has to be registered within 48 hours of first activation of the drone. I activated the drone on Tuesday afternoon the day it was received. On Thursday morning I received an email from DJI with the subject of "DJI Care Refresh Service Agreement". Turns out that B&H will automatically activate the DJI Care Refre... Show More

Reviewed on B&H Photo Video

Hope I don't use it...

May 30, 2018

Well, the T's & C's look good so I went for it... If I use it, I will post an update here.

Reviewed on B&H Photo Video

Don't Fly Without It

May 3, 2018

Mavic Air is a very sophisticated machine, with many settings and capabilities. If you are an accomplished flyer you might avoid an accident. Otherwise an accident is likely. I never take out extended warranties, but I did for the Air and I'm glad I did. I crashed the drone, and within a week I had a brand new one for $69.

Reviewed on B&H Photo Video

DJI Care Refresh looks good

Apr 30, 2018

DJI Care Refresh looks good in the reviews as an extended type service plan/warranty. I just hope I never half to use it. It is a good price for what you get

Reviewed on B&H Photo Video

Hope I don't have to use it.

Mar 27, 2018

Was purchased with drone as the cost is minimal hoping all is good and that I will not have to use it.

Reviewed on B&H Photo Video

Not planning to crack up my drone

Jan 9, 2018

I am taking baby steps. I expect to very conservative in using higher speeds, in flying closer to objects, in flying drone out of sight. Having the insurance will give me the courage to try the next step when i am ready. I hope it will never be needed. Then i will feel like a competent success drone flyer.

Reviewed on B&H Photo Video

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