DJI Care Refresh for Zenmuse X4S (1 Year)
UPC's:
Newbie to Drones and this is worth it.
I usually never buy EXTENDED Warranties with AppleCare being the big exception. I really researched whether this was worth it. I went to several forums and reviews on the internet. For me being a first time Drone owner I think it's worth it. It's basically like AppleCare for the Spark. It's an insurance policy for ONE YEAR to repair or replace the Spark at a fraction of the cost if you didn't have this coverage. For me, $59.00 is worth it. Make s... Show More
Reviewed on B&H Photo Video
DJI Care Refresh Runaround
I purchased a DJI Care Refresh for a Mavic Air last July and within a couple of weeks the drone crashed into the ocean. I uploaded the Air flight log to the DJI server numerous times to process my claim. Each time a DJI support representative told me that they couldn't find the log and finally admitted having difficulties managing data on their server. I emailed the flight log data to DJI support and a representative said they found the log data ... Show More
Reviewed on B&H Photo Video
Yes
Having never used any type of RC anything, car or drone etc, It was just simple common sense to purchase this protection for my new Mavic Pro. Hard to write a review for something I haven't had to use and hope never to have to. 4 stars instead of 5 because of my experience with the activation process and how it pertained to the inception date of the warranty. B&H relays the customer information to DJI at time of purchase. So my DJI Care Refresh s... Show More
Reviewed on B&H Photo Video
Just in case...
It's an insurance policy. Fortunately I have not had to use it, but I have a friend who has recently used it twice for the same purchase. On the first occasion he was flying his drone in reverse under a bridge and accidently nicked the bridge on his way through. The drone landed in the water. He managed to fish it out and sent it back to DJI. A couple of days after receiving the damaged drone, DJI quickly sent a replacement aircraft for about a h... Show More
Reviewed on B&H Photo Video
B&H automatically registers DJI Care Refresh with DJI
I purchased a DJI Phantom 4 Pro V2.0 drone along with DJI Care Refresh on the same order from B&H. DJI is clear that DJI Care Refresh has to be registered within 48 hours of first activation of the drone. I activated the drone on Tuesday afternoon the day it was received. On Thursday morning I received an email from DJI with the subject of "DJI Care Refresh Service Agreement". Turns out that B&H will automatically activate the DJI Care Refre... Show More
Reviewed on B&H Photo Video
A Must Have
Wouldn't think of buying a DJI drone without it! I have not had to use it and hope I never will but I feel so much more at ease flying knowing that I have it. Purchasing it at the same time with the Mavic was effortless, just add to cart and B&H took care of all the red tape with DJI. I only gave 4 stars because I really don't know how well it goes if you really use it but most reviewers that have needed it gave it good rating so I did not hesitate to get it.
Reviewed on B&H Photo Video
No need for Paperwork
No instructions available for use, so I called DJI to register and my surprise was that nothing is necessary. The process: B&H sends the purchase record, which includes the Ship and Gimbal S/N. 48 hours later, DJI sends you an email with the Agreement Number. When you need it (I hope happens), you provide the registration email and that's it. Valid for twelve (12) months. I wish I didn't need, but if you need it, it's peace of mind to have it.
Reviewed on B&H Photo Video
Automatically registered with DJI by B&H
So far I haven't needed to use DJI Care Refresh...and I hope I never do but it's nice to know I have protection if I need it. One thing I didn't see pointed out was that B&H automatically registered my DJI Care Refresh with DJI about a day and a half after I received my drone. I received the drone of Tuesday afternoon and got the email from DJI saying DJI Care Refresh had been activated for my drone on Thursday morning.
Reviewed on B&H Photo Video
No confirmation
You have to purchase this plan with a new drone. After your new drone is activated you have 48 hours to register the CARE plan. Confirmation number e-mails are promised but never arrived. I e-mailed DJI (no reply) and called and used on-line chat. No straight answers there but I was able to find out that somebody actually did indeed activate my plan. They just never told me.
Reviewed on B&H Photo Video
Flycam
B&H offered the product I was purchasing for Christmas for my husband. I paid no shipping and got sales tax credited back through a B&H program. Although my item was on back order for a few weeks, it made it in plenty of time and was well packaged. I have purchased other items at B&H and will continue to do so in the future. Prices are very competitive.
Reviewed on B&H Photo Video
Don't Fly Without It
Mavic Air is a very sophisticated machine, with many settings and capabilities. If you are an accomplished flyer you might avoid an accident. Otherwise an accident is likely. I never take out extended warranties, but I did for the Air and I'm glad I did. I crashed the drone, and within a week I had a brand new one for $69.
Reviewed on B&H Photo Video
ANOTHER B&H ADVENTURE
I purchased a Mavic Pro 2, Extra Fly Package and Drone Aviator Hood for using my iPad and Great carrying case...B&H, was right there with everything I needed and as usual had everything I wanted and made it happen Fast...I am now enjoying My DJI Drone to the Fullest Extent... Thank You for All Your Help...
Reviewed on B&H Photo Video
Not planning to crack up my drone
I am taking baby steps. I expect to very conservative in using higher speeds, in flying closer to objects, in flying drone out of sight. Having the insurance will give me the courage to try the next step when i am ready. I hope it will never be needed. Then i will feel like a competent success drone flyer.
Reviewed on B&H Photo Video
Never owned a drone before the Phantom Pro 4+
Took my drone out of the box charged up the batteries set it out in my back yard and was flying within half an hour of receiving my drone. I have now owned it for two weeks and am pretty good at it . Use it in my business (contractor) and it is an excellent tool Phantom Pro 4+ you hit a home run
Reviewed on B&H Photo Video
I would suggest you have this if you have a DJI Drone
I was kind of scared to fly at first, but since I have this Care Refresh it made it a lot easier. I am usually pretty careful with flying, but you never know if the controller messes up, or if something happens then you are covered. I haven't had to use it and hopefully I never do.
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Bad software updates failure
We opened up our drone for the second time after buying and new firmware updates rendered it unusable. An unknown error code means it wont fly at all. No info online, tech support says they dont even know what the error code is. Will this happen the entire time I own this? Not happy.
Reviewed on B&H Photo Video
Hoping I dont have to use it
I gave it a 4 star rating, its good insurance, havent had to use it since I just purchased the Mavic Air, but have heard some good things about having this added safety just incase it has issues or I have issues being a newbie to flying drones of this size.
Reviewed on B&H Photo Video
Not enough time to say
Even that o didn't use it yet it will offer you piece of mind. Know what you are paying for. It will give you priority in repair and deeply discounted price for replacement or repair but you stll have to pay. Thumbs up to dji for including water damage !!!
Reviewed on B&H Photo Video
Unpredictable behavior
Unfortunately, I had a very strange experience with the drone; it took off and apparently something interfered with it and it was almost like someone else took control of it and it crashed damaging two of the propeller and the gimble.
Reviewed on B&H Photo Video
I highly recommend
I highly recommend for your piece of mind. It offered a low cost replacement option if you crash your brand new drone. Plus if you buy with the Sri e, you get it digitally registered, no paperwork to fill out
Reviewed on B&H Photo Video
Peace of mind
I have heard of horror stories of people crashing their drones and loosing their investment. After reading form other's experiences I purchased this protection to provide me with peace of mind.
Reviewed on B&H Photo Video
Added security increases my confidence.
After reading all the horror stories, I am thankful I purchased this product to protect my drone should I ever need it. A little extra insurance makes my droning experience much more fun!
Reviewed on B&H Photo Video
surprising effect
so my crazy self crashed my spark into a basketball hoop at about 30mph. it wasnt pretty. Filed a claim and all told a little two weeks later Im back in the air.
Reviewed on B&H Photo Video
DJI Care Refresh looks good
DJI Care Refresh looks good in the reviews as an extended type service plan/warranty. I just hope I never half to use it. It is a good price for what you get
Reviewed on B&H Photo Video