Sony WH-1000XM4 Review

Wireless Noise-Canceling Over-Ear Headphones

2,024,391 reviews
rank in Headphones
5
sony.com
Sony

Introduction

In this article, we delve into a detailed analysis of 2,024,391 user reviews from various languages worldwide to examine the Sony WH-1000XM4. This analysis is performed by the RR artificial intelligence and updated daily with newly submitted reviews. The RR AI utilizes a complex algorithm to first scrutinize user reviews for credibility, filtering out unreliable ones. It then proceeds to dissect and evaluate the valuable insights within these reviews, providing users with ratings regarding the features of this product. Based on these assessments, users can make informed decisions about whether this product is suitable for them or not.

Ratings Based on Features

These results are a summary of user reviews of the Sony WH-1000XM4. For example, 93% of 788,869 users who have commented on the Battery life of the Sony WH-1000XM4 have given positive feedback.

93%
Battery life
93% of users are satisfied, based on 788,869 reviews
92%
Sound quality
92% of users are satisfied, based on 726,438 reviews
92%
Noise cancellation
92% of users are satisfied, based on 658,576 reviews
88%
Volume control
88% of users are satisfied, based on 616,944 reviews
89%
Bluetooth connectivity
89% of users are satisfied, based on 363,259 reviews
92%
Comfort
92% of users are satisfied, based on 343,483 reviews
86%
Value for money
86% of users are satisfied, based on 325,857 reviews
90%
Quality of material
90% of users are satisfied, based on 211,852 reviews
87%
Bass quality
87% of users are satisfied, based on 182,192 reviews
94%
Sheerness
94% of users are satisfied, based on 160,704 reviews
92%
Easy to use
92% of users are satisfied, based on 46,436 reviews
92%
Easy to fold
92% of users are satisfied, based on 42,953 reviews
90%
Durability
90% of users are satisfied, based on 37,214 reviews
Average Rating (2,024,391 ratings)
93%
Amazon.ca ( 211,852 ratings )
90%
Amazon.com ( 181,870 ratings )
92%
Amazon.ae ( 180,234 ratings )
94%
Amazon.com.mx ( 178,486 ratings )
96%
Amazon.in ( 124,969 ratings )
92%
Amazon.es ( 121,222 ratings )
93%
Amazon.com.au ( 120,534 ratings )
94%
Amazon.sg ( 120,526 ratings )
94%
Amazon.de ( 99,261 ratings )
93%
Amazon.it ( 89,452 ratings )
93%
Amazon.se ( 77,741 ratings )
93%
Amazon.pl ( 76,575 ratings )
93%
Amazon.sa ( 70,828 ratings )
93%
Amazon.nl ( 65,417 ratings )
93%
Amazon.com.tr ( 55,189 ratings )
93%
Amazon.fr ( 55,035 ratings )
93%
Amazon.eg ( 55,030 ratings )
93%
Amazon.com.br ( 52,846 ratings )
95%
Amazon.co.jp ( 46,388 ratings )
94%
Amazon.co.uk ( 27,330 ratings )
93%
Adorama ( 8,262 ratings )
90%
Argos ( 4,248 ratings )
92%
B&H Photo Video ( 1,078 ratings )
88%
Amazon.cn ( 18 ratings )
64%
Show more

Highlighted Customer Reviews

Showing 101 to 120 of 586 Reviews

Useless for making calls

Sony WH-1000XM4 Over-Ear Wireless NC Headphones - Black Review

Sony WH-1000XM4 Over-Ear Wireless NC Headphones - Black

Feb 11, 2021

Reviewed by Stefan on Argos

I bought these headphones to make calls on Microsoft Teams whilst working from home. However, the sound quality on calls is very poor. I could hardly hear the other person and they had difficulty understanding me. However, if you just use them for listening to music they are fantastic, very good sound quality and outstanding noise cancellation. I returned them on the same day because of the calls issue.

Good for listening to media

Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones (Black) Review

Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones (Black)

Oct 29, 2020

Reviewed by Ilya on B&H Photo Video

The sound quality is amazing, battery lasts long time. However these headsets are not convenient for calls. Particularly, there is no mute button on the headphones, to me this is one of major features that bluetooth headset should provide. Due to this I decided to use headset of another firm. So, if you give priority to user experience rather to highest sound quality, I would recommend to look for another options.

Outstanding headset, in all ways but one

Sony WH-1000XM4 Over-Ear Wireless NC Headphones - Black Review

Sony WH-1000XM4 Over-Ear Wireless NC Headphones - Black

Feb 16, 2021

Reviewed by Sandles18 on Argos

The sound quality for music is incredible. It's feature rich. The noise cancelling is top notch. I absolutely love it, regardless of its one flaw. The mic is terrible. If you're buying this for music only I think it's the best you can get (and I researched the competition). Some of this comes down to personal preference. I listen to dance music and Sony suits that great. Don't expect to use this headset for clear calls or for us with Teams/Zoom. Buy a separate mic to go with it.

Just the best set since the XM3

Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones (Black) Review

Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones (Black)

Jul 21, 2022

Reviewed by James on B&H Photo Video

I used to own the XM3 version but unfortunately lost them. I know there is now an XM5 but the XM4 was on sale so I decided to get these instead. The ANC is just superb. I bought these, jumped onto a long haul flight and used them the whole way. Everything gets blocked out by the NAC. I haven't even tested the extra features of this headset out yet as they are not top priority for me. But the sound quality and NAC are standouts that make this headset a high recommendation.

Seriously disappointed

Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones (Black) Review

Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones (Black)

Nov 1, 2021

Reviewed by Jennifer on B&H Photo Video

A dedicated Bose user, I thought this product would represent an improvement in sound while maintaining the noise canceling feature. Instead, after less than two weeks of use I have given up. Sound quality is just ok, volume control is poor, connection via bluetooth is almost nonexistent (comes and goes and goes), and the lady talking in my ear makes me want to scream. What?! Why is this product so highly rated? I wasted a lot of money.

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Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones (Black)
$348
B&H Photo Video
Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones (Black)
Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones (Silver)
$348
B&H Photo Video
Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones (Silver)
Sony WH-1000XM4 Over-Ear Wireless NC Headphones - Black
£230
Argos
Sony WH-1000XM4 Over-Ear Wireless NC Headphones - Black
Sony WH-1000XM4 Over-Ear Wireless NC Headphones - Silver
£230
Argos
Sony WH-1000XM4 Over-Ear Wireless NC Headphones - Silver
Sony WH-1000XM4 Wireless Noise Cancelling Headphones, Black, Includes Powerbank
$348
Adorama
Sony WH-1000XM4 Wireless Noise Cancelling Headphones, Black, Includes Powerbank
Sony WH-1000XM4 Wireless Over the Ear Noise Cancelling Headphones, Black
$348
Adorama
Sony WH-1000XM4 Wireless Over the Ear Noise Cancelling Headphones, Black
Sony WH-1000XM4 Wireless Noise Cancelling Headphones, Silver, Includes Powerbank
$348
Adorama
Sony WH-1000XM4 Wireless Noise Cancelling Headphones, Silver, Includes Powerbank
Sony WH-1000XM4 Wireless Over the Ear Noise Cancelling Headphones, Silver
$348
Adorama
Sony WH-1000XM4 Wireless Over the Ear Noise Cancelling Headphones, Silver

Great headphones

Sony WH-1000XM4 Over-Ear Wireless NC Headphones - Black Review

Sony WH-1000XM4 Over-Ear Wireless NC Headphones - Black

Apr 9, 2021

Reviewed by Sneaky on Argos

Great headset, i decieded to make the expensive purchase of this headset & i wasnt disapointed the noise canceling is next level! Downside to this headset is the software, when you have adaptive noise canceling on every time it changes state it changes the music volume to let you know its changed state which can become anouying when you stop walking for traffic lights and then start again it kind of takes you out of the expeireance.Show

You get what you pay for

Sony WH-1000XM4 Over-Ear Wireless NC Headphones - Black Review

Sony WH-1000XM4 Over-Ear Wireless NC Headphones - Black

Apr 6, 2021

Reviewed by Jonboy on Argos

So these headphones took me a while to build up the courage to meet the asking price, which seemed alot for headphones. However they are unbelievable, putting you into a different world. The sound cancelling is the best I've ever experienced, they are comfortable, sound is great, app is easy to use, packaging and case is excellent. I wish I'd bought them earlier, if you're considering it just buy them. You'll thank me later :)

The Greatest Headphones around. Full of tech!

Sony WH-1000XM4 Over-Ear Wireless NC Headphones - Black Review

Sony WH-1000XM4 Over-Ear Wireless NC Headphones - Black

Jan 18, 2021

Reviewed by Kris on Argos

If you're looking for some proper decent headphones, look no further... I was amazed by how these sound and everyone I've let try them on has been amazed too. The clear bass setting is seriously impressive, I find it works best when listening to something with an acoustic drum kit as it really brings out the kit and makes it sound 3D in your ears. The noise cancelling is fantastic. The microphone quality is incredible. Overall, these headphones are faultless. Would recommend to anyone! 5*

Really happy with my purchase

Sony WH-1000XM4 Over-Ear Wireless NC Headphones - Black Review

Sony WH-1000XM4 Over-Ear Wireless NC Headphones - Black

Jun 21, 2023

Reviewed by Darren on Argos

I bought these a couple weeks ago to help with my trip to Thailand. Planes can be a noise place and that doesnt help when youre trying to sleep. These were different class and shut out soo much noise i was able to sleep for a good few hours. Sound really impressive, quality is better than Bose i bought at the same time. Would recommend these for sure. The new model is out but im not sure the extra ££ is worth it with these being soo good.

Not worthy

Sony WH-1000XM4 Over-Ear Wireless NC Headphones - Black Review

Sony WH-1000XM4 Over-Ear Wireless NC Headphones - Black

Nov 24, 2021

Reviewed by Rose on Argos

I bought this headphones and ended returned. The reason for that is because no one could hear me by speaker and I sound is not really great. The noise cancelling is perfect. However, if I want to buy a good noise cancellation headphones only I would prefer the construction ones works same and much cheaper. The Bluetooth connection is really challenging, you must download an app first and set up everything. So overall my 3 starts goes only for the good cancelling noises.

Perform Very Poorly with 2020 Samsung Smart TV

Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones (Black) Review

Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones (Black)

Mar 28, 2021

Reviewed by Robert on B&H Photo Video

I purchased (and returned) these 03-2021. When connected to my 2020 Samsung Smart TV (and sitting 6 feet in front of the TV) they glitched a few times per minute. I re-tested multiple times along with my Bose QC35 and JBL Bluetooth Headphones. Both the Bose QC35 and JBL Headphones worked flawlessly yet the Sony WH-1000XM4 constantly glitched. Perhaps my pair were defective or perhaps it is a design flaw because when connected to my iPhone they performed better. They were fully charged at the time of testing.

Learn how it works

Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones (Black) Review

Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones (Black)

Sep 29, 2020

Reviewed by William on B&H Photo Video

I've read complaints that the noise cancellation turns on and off randomly, when in fact, this is a safety feature that uses your phones motion detection to tell the system you might e walking and lowers the noise cancellation level to help you maintain situational awarenessg . The first few times the north cancellation turns on, it will feel like your ears have clogged. After a few uses, your. ears will adjust.

Worth the money!!

Sony WH-1000XM4 Over-Ear Wireless NC Headphones - Black Review

Sony WH-1000XM4 Over-Ear Wireless NC Headphones - Black

Apr 29, 2021

Reviewed by Andy on Argos

Had the previous WH-1000XM3 for some time and was really pleased with the performance. It is easily the best noise cancelling head set you can get. Then Sony release an updated version WH-1000XM4........ Some subtle changes to the dynamics, that are improvement's to an already great sound. Is it worth the money.......... yes. You could go for the WH-1000XM3 that have come down in price (below £200) and you would not be disappointed.

Great headphones with even better ANC

Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones (Black) Review

Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones (Black)

Sep 21, 2020

Reviewed by Michael on B&H Photo Video

I've been waiting forever for Sony to release the follow-up to the WH1000XM3s, and it seems like these were worth waiting for. They took everything that was great about the last model and added a handful of useful features, like two-device pairing and an automatic wear sensor. These headphones are comfortable, sound great, and seem to have the best active noise cancelling (ANC) on the market. Highly recommended!

Great product

Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones (Black) Review

Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones (Black)

Mar 26, 2021

Reviewed by Francisco on B&H Photo Video

Overall it is a great product for a good price, it does have many options and features some of them a bit confusing but mostly great. The charging cable is a joke, you will need an extra cable to charge. The app not always works well may be is my phone but the headphones itself works prefect and the battery last a good amount of time

Worth the purchase!!!

Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones (Black) Review

Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones (Black)

Dec 5, 2022

Reviewed by Oklan on B&H Photo Video

I wanted a good pair of headphones and i researched a bit and Sony XM4 were a good option. I was considering Soundcore Space q45 only cause it was a cheaper option but due to the black Friday sale and student discount,.it was worth $50 more than the q45. The noise cancellation is amazing and that's what i was looking for. They have a comfortable fit.

Brilliant headphones

Sony WH-1000XM4 Over-Ear Wireless NC Headphones - Black Review

Sony WH-1000XM4 Over-Ear Wireless NC Headphones - Black

Dec 22, 2021

Reviewed by Jill D on Argos

Love my new Sony ANC headphones. There are a lot out there to choose from and in the end I bought these, they are comfortable on the ears cancel’s all noise and have several great features. I can answer my telephone calls, change the volume, skip to the next song etc all by a touch of the ear piece, and the battery is long lasting. I’m in my late 60’s but I would recommend these for all ages.

Does the job very nicely

Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones (Black) Review

Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones (Black)

Aug 25, 2022

Reviewed by John on B&H Photo Video

I went into B&H looking for a pair of noise-cancelling headphones. The floor attendant told me that it would be mostly a toss-up between Sony and Bose for top-of-the-line equipment. I eventually settled on Sony because I was more interested in listening to natural voice than to bass and musical effects. So far so good. I am happy with the performance, which kept my ears protected during the 9-hour flight home.

Proud to have this gadget

Sony WH-1000XM4 Over-Ear Wireless NC Headphones - Black Review

Sony WH-1000XM4 Over-Ear Wireless NC Headphones - Black

Jan 23, 2024

Reviewed by Derick on Argos

I bought this as a Christmas present for myself,as I heard from my colleagues who own this particular model and I’m glad that I take his advice and reading the reviews that I’m so proud to myself that I had this gadget no doubt the performance is so brilliant very impressive and easy to understand use very comfortable even you use for longer periods,you won’t feel any inconvenient while you using it,I’m so happy to say that is good to invest to this gadget .

Excellent noise cancellation with brilliant sound

Sony WH-1000XM4 Over-Ear Wireless NC Headphones - Black Review

Sony WH-1000XM4 Over-Ear Wireless NC Headphones - Black

Jun 19, 2023

Reviewed by DotcomUK on Argos

I really like these headphones. Excellent noise cancellation, but when I notice someone talking to me I can quickly switch to ambient sound with a quick hand gesture on one of the earpads. Music sound brilliant and unlike with my old headphones I can turn the volume right down when I want to listen quietly before falling asleep. Comfortable fit, too. Excellent value. Wouldn’t be without them now.

Showing 101 to 120 of 586 Reviews