Roland RD-2000 Digital Stage Piano

Stellar Piano Sound Engine, but...

The RD-2000 has an incredible piano sound engine. I could not possibly be more pleased with the tonal quality of the V-piano sounds. It is an outstanding advance in electric piano technology. Great thought was placed into the functionality of the controls, in terms of placement and versatility. It is a fantastic instrument. I am, however, extremely disappointed in Roland's quality control and packaging. The first RD-2000 that I received from B & ... Show MoreH had a dent in the middle of the keyboard, and middle E was sticking because the metal keyslip was pressing against the base of the key. I returned that RD-2000 to B&H. The return was hassle-free. B&H is a great company in every way, and I have no quibbles with them. I received the replacement about a month later due to it being out of stock. No dents on the new one, but over 25 of the keys make a noisy clattering sound when played. The other 60+ keys play beautifully. Clearly the piano was rushed out of the factory without any attention to quality control. Had anyone played it for more than a minute, they would have realized that the keys needed adjustment. It is just a mechanical issue with the keys. It is very frustrating to pay $2500 for a new keyboard and have it have this issue. I feared returning it once again, because of the inadequate packing that Roland used in sending it. It would probably end up damaged in shipping all over again. Roland needs to use more Styrofoam to protect the instrument when they ship it from the factory, and someone should actually play the instrument before it leaves their facility. Roland's quality control used to be the industry standard. I am very disappointed. I have been a professional musician for forty-two years, and also tuned pianos professionally for ten years as well. I do not feel as though I should have to deal with clattering keys on a brand new keyboard. I'll put it in my car and drive it to a warranty repair facility to fix the keys. Frustrating.Show Less

Reviewed on B&H Photo Video