Sony WH-1000XM5 Review

Wireless Closed-Back Over-Ear Noise Cancelling Headphones

343,308 reviews
sony.com
Sony

Introduction

In this article, we delve into a detailed analysis of 343,308 user reviews from various languages worldwide to examine the Sony WH-1000XM5. This analysis is performed by the RR artificial intelligence and updated daily with newly submitted reviews. The RR AI utilizes a complex algorithm to first scrutinize user reviews for credibility, filtering out unreliable ones. It then proceeds to dissect and evaluate the valuable insights within these reviews, providing users with ratings regarding the features of this product. Based on these assessments, users can make informed decisions about whether this product is suitable for them or not.

Ratings Based on Features

These results are a summary of user reviews of the Sony WH-1000XM5. For example, 88% of 142,389 users who have commented on the Comfort of the Sony WH-1000XM5 have given positive feedback.

88%
Comfort
88% of users are satisfied, based on 142,389 reviews
95%
Battery life
95% of users are satisfied, based on 131,179 reviews
89%
Noise cancellation
89% of users are satisfied, based on 118,045 reviews
90%
Sound quality
90% of users are satisfied, based on 118,045 reviews
84%
Volume control
84% of users are satisfied, based on 37,787 reviews
89%
Value for money
89% of users are satisfied, based on 36,359 reviews
90%
Bluetooth connectivity
90% of users are satisfied, based on 23,884 reviews
98%
Accuracy
98% of users are satisfied, based on 8,133 reviews
92%
Easy to use
92% of users are satisfied, based on 3,234 reviews
98%
Bass quality
98% of users are satisfied, based on 795 reviews
Average Rating (343,308 ratings)
91%
Amazon.com ( 37,787 ratings )
90%
Amazon.com.mx ( 37,018 ratings )
96%
Amazon.ca ( 36,863 ratings )
90%
Amazon.in ( 24,495 ratings )
90%
Amazon.sg ( 23,759 ratings )
90%
Amazon.ae ( 23,577 ratings )
90%
Amazon.de ( 20,015 ratings )
90%
Amazon.es ( 14,626 ratings )
91%
Amazon.sa ( 12,043 ratings )
90%
Amazon.nl ( 11,996 ratings )
90%
Amazon.se ( 11,996 ratings )
90%
Amazon.pl ( 11,996 ratings )
90%
Amazon.com.br ( 11,978 ratings )
93%
Amazon.co.uk ( 11,866 ratings )
90%
Amazon.com.tr ( 11,385 ratings )
91%
Amazon.fr ( 11,385 ratings )
91%
Amazon.com.au ( 11,385 ratings )
91%
Amazon.eg ( 8,800 ratings )
90%
Amazon.it ( 3,721 ratings )
91%
Amazon.co.jp ( 3,554 ratings )
91%
Argos ( 2,253 ratings )
92%
B&H Photo Video ( 448 ratings )
92%
Adorama ( 362 ratings )
90%
Show more

Highlighted Customer Reviews

Showing 21 to 40 of 157 Reviews

Great Headphones

Sony WH-1000XM5 Over-Ear True Wireless Headphones - Black Review

Sony WH-1000XM5 Over-Ear True Wireless Headphones - Black

Mar 31, 2024

Reviewed by James on Argos

Love these headphones - great sound, great controls / lot's of little features and a great app to control them. recommend them for excellant noise cancelling. They are EXCLUDED from the argos returns policy though - YOU CAN NOT TRY THEM AT HOME OR EVEN IN THE STORE AND GET A REFUND. THEY SIMPLY WILL NOT REFUND ON THIS PRODUCT unless faulty so be warned

Softest headphones ever!

Sony WH-1000XM5 Noise-Canceling Wireless Over-Ear Headphones (Black) Review

Sony WH-1000XM5 Noise-Canceling Wireless Over-Ear Headphones (Black)

Dec 27, 2022

Reviewed by Troy on B&H Photo Video

I bought these headphones for my wife for Christmas, the following is her review of the headphones so far: "These are the softest, headphones ever! The ear cups hug your ears like a pillowcase. The sound quality is immersive. The noise cancellation is second to none. They are lightweight and come with a cool case. One downside, is the ear cups do not fold flat when the earphones are down around your neck. The sound quality is really good and can be customized with the app. The vegan leather has a very nice feel."

Great sound

Sony WH-1000XM5 Noise-Canceling Wireless Over-Ear Headphones (Black) Review

Sony WH-1000XM5 Noise-Canceling Wireless Over-Ear Headphones (Black)

Mar 20, 2023

Reviewed by Miroslav on B&H Photo Video

I cross-shopped between this set and Apple maxes. The Apple has much better build quality, but are too heavy and uncomfortable for prolonged use. I prefer the Sony sound as well. It has better base and the mids and highs are not as pronounced as AirPods. When you add the price difference there is no competition.

Pretty Solid

Sony WH-1000XM5 Noise-Canceling Wireless Over-Ear Headphones (Black) Review

Sony WH-1000XM5 Noise-Canceling Wireless Over-Ear Headphones (Black)

Jan 13, 2023

Reviewed by Jordan on B&H Photo Video

Overall just as good as the XM4s although i would say the XM4's had a little better noise cancelling and easier to fold for traveling. The touch controls on the XM5 are much improved though perhaps a little sensitive sometimes. The bluetooth range on both is the same if not a but worse. Aesthetically these are better looking headphones than the prior model imo and the same price so may as well get these over the 4s

Peace and quiet on the plane

Sony WH-1000XM5 Over-Ear True Wireless Headphones - Black Review

Sony WH-1000XM5 Over-Ear True Wireless Headphones - Black

Oct 27, 2022

Reviewed by Martin on Argos

I fly quite often and the cabin noise can be quite intrusive and distracting, I had reviewed noise cancelling headphones and these came out as the best in class, they're not cheap but if you want all the background noise "gone" they do the business. Sound quality is excellent as well, they have other features which are great; automatically detects when you're speaking, touch controls etc. Overall an excellent set of ANC headphones.

Ads

Sony WH-1000XM5 Over-Ear True Wireless Headphones - Silver
£299.99
Argos
Sony WH-1000XM5 Over-Ear True Wireless Headphones - Silver
Sony WH-1000XM5 Over-Ear True Wireless Headphones - Black
£299.99
Argos
Sony WH-1000XM5 Over-Ear True Wireless Headphones - Black
Sony WH-1000XM5 Wireless Closed-Back Over-Ear Noise Cancelling Headphones, Black
$398
Adorama
Sony WH-1000XM5 Wireless Closed-Back Over-Ear Noise Cancelling Headphones, Black
Sony WH-1000XM5 Wireless Closed-Back Over-Ear Noise Cancelling Headphones,Silver
$398
Adorama
Sony WH-1000XM5 Wireless Closed-Back Over-Ear Noise Cancelling Headphones,Silver
Sony WH-1000XM5 Noise-Canceling Wireless Over-Ear Headphones (Black)
$398
B&H Photo Video
Sony WH-1000XM5 Noise-Canceling Wireless Over-Ear Headphones (Black)
Sony WH-1000XM5 Noise-Canceling Wireless Over-Ear Headphones (Silver)
$398
B&H Photo Video
Sony WH-1000XM5 Noise-Canceling Wireless Over-Ear Headphones (Silver)
Sony WH 1000XM5 ANC Over-Ear Wireless Headphones - Blue
£299.99
Argos
Sony WH 1000XM5 ANC Over-Ear Wireless Headphones - Blue

B&H delivers again

Sony WH-1000XM5 Noise-Canceling Wireless Over-Ear Headphones (Black) Review

Sony WH-1000XM5 Noise-Canceling Wireless Over-Ear Headphones (Black)

Jul 31, 2022

Reviewed by Glenn on B&H Photo Video

These headphones have exceeded my expectation in regards to sound quality, easy of use and comfort. I have recommended both these headphones and the price, timeliness of delivery and courtesy of the B&H staff to several of my friends. GREAT JOBS

Noise-Canceling King

Sony WH-1000XM5 Noise-Canceling Wireless Over-Ear Headphones (Black) Review

Sony WH-1000XM5 Noise-Canceling Wireless Over-Ear Headphones (Black)

Jan 5, 2023

Reviewed by Noe on B&H Photo Video

I've had every version of these headphones since XM3 and these are the best yet. Unfortunately, they still have trouble canceling out sudden noises and people talking. I live next to a highway and while wearing these outside they do a great job of blocking out almost every type of engine that drives by. Extremely noisy vehicles are greatly reduced and that makes these a godsend for me. I do wish they were a bit louder.

Phenomenal first time Sony HP

Sony WH-1000XM5 Noise-Canceling Wireless Over-Ear Headphones (Black) Review

Sony WH-1000XM5 Noise-Canceling Wireless Over-Ear Headphones (Black)

Aug 1, 2022

Reviewed by Logan on B&H Photo Video

Apparently the ANC work so well on these that on my flight back from Maui to PDX I managed to miss a huge in-flight commotion in the seat directly behind me of a woman puking so profusely she required 2 separate bags and even a doctor aboard the plane to intervene. My wife asked me the next day if I heard it as I must've caught whatever she had as I woke up puking the next day. 10/10 would buy another pair.

Great noise cancelling and good otherwise.

Sony WH-1000XM5 Noise-Canceling Wireless Over-Ear Headphones (Black) Review

Sony WH-1000XM5 Noise-Canceling Wireless Over-Ear Headphones (Black)

Oct 28, 2022

Reviewed by Tim on B&H Photo Video

I love the noise cancelling. I have tried many other headphones and this is the best I have tried. The sound and ANC are a 5/5 stars. The phones are quite comfortable. 4/5 stars. I liked the case at first but the SECOND TIME I used it, the zipper broke. Just past the 1 month return window. Sony support offered no option. Note: the zipper broke in a way the case cannot even open enough to get the headphones out. 2/5 stars.

Not As Good as Hoped

Sony WH-1000XM5 Over-Ear True Wireless Headphones - Black Review

Sony WH-1000XM5 Over-Ear True Wireless Headphones - Black

Jan 25, 2023

Reviewed by Nickshrop on Argos

For me, the headphones do not live up to the media reviews I had read prior to purchase. Noise cancelling is reasonable but not outstanding. Swipe function on the outside of the left ear piece is far too sensitive. Most significantly the adjusting band is not a good fit for someone with a small skull. If I was buying again I would try Bose to see if they have done a better job than Sony on avoiding these deficiencies.

Superb sound quality

Sony WH-1000XM5 Over-Ear True Wireless Headphones - Black Review

Sony WH-1000XM5 Over-Ear True Wireless Headphones - Black

Sep 9, 2023

Reviewed by Darrenh68 on Argos

The sound quality from these is excellent, naturally deep and bassy but with a good graphic equaliser in the app. The noise cancelling is off the scale! They block absolutely everything out, the ambient mode is good and the touch controls work very well. They're not quite as comfortable as the Bose QC45's in my opinion. One down side is the they don't fold so the carry case is considerably larger the others. All in all an excellent pair of headphones

Good upgrade from MX3

Sony WH-1000XM5 Over-Ear True Wireless Headphones - Black Review

Sony WH-1000XM5 Over-Ear True Wireless Headphones - Black

Dec 7, 2022

Reviewed by Mirek on Argos

Had MX3 and was quite happy with them but they stopped working what was disappointing. Got MX5. In my opinion better sound, even from very beginning. Immediately noticeable. Less heavy more air. Fitting is way better. Lighter feel more common the ears. I do not think it would be worth but it more mature headset now.

Saved my sanity!

Sony WH-1000XM5 Over-Ear True Wireless Headphones - Black Review

Sony WH-1000XM5 Over-Ear True Wireless Headphones - Black

Feb 29, 2024

Reviewed by Karen on Argos

I wish I'd bought these months ago!! Amazing sound quality, & best of all is that the NC function completely cuts out my ex council nightmare neanderthal neighbours continual stamping on their floor above me! At last my husband can come home to a wife who's not stressed to the hilt & on the verge of becoming a jibbering wreck 🙂

Fantastic sound.

Sony WH 1000XM5 ANC Over-Ear Wireless Headphones - Blue Review

Sony WH 1000XM5 ANC Over-Ear Wireless Headphones - Blue

Oct 3, 2023

Reviewed by BH66 on Argos

Have read many reviews before deciding to take the plunge and get these,not disappointed at all. The sound is great,clear and precise, customizable equaliser in the Sony headphone app means you can get the sound you prefer and very comfortable to wear.Battery life is fantastic and comes with a very nice case too.

Worked fine for 2 weeks ONLY

Sony WH-1000XM5 Noise-Canceling Wireless Over-Ear Headphones (Black) Review

Sony WH-1000XM5 Noise-Canceling Wireless Over-Ear Headphones (Black)

Dec 25, 2022

Reviewed by Anna on B&H Photo Video

After 2 weeks of using now I experience problems with the headphones every time. The phones disconnect and reconnect multiple times; sometimes a few seconds apart. There's issues with sound too. Sometimes I can hardly hear anything even if the volume is up to 100%. What a disappointment! I have had other Sony headphones for over 3 years and I have never had any issues with them.

great headphones

Sony WH-1000XM5 Over-Ear True Wireless Headphones - Black Review

Sony WH-1000XM5 Over-Ear True Wireless Headphones - Black

Mar 22, 2024

Reviewed by shan on Argos

great headphones, comfy and great sound quality. the noise cancellation/adaptive sound is slightly frustrating as it changes when i don’t need it to and plays and alarm sound when it does which fully confused me, but when you turn the adaptive sound off it’s fine!

Looks great and sounds even better

Sony WH-1000XM5 Over-Ear True Wireless Headphones - Black Review

Sony WH-1000XM5 Over-Ear True Wireless Headphones - Black

Jan 16, 2024

Reviewed by Darthmum on Argos

I was definitely worried about paying almost £300 for a pair of headphones but these really are outstanding. The noise cancelling is brilliant, far better than any others I've ever tried. They come in a beautiful case with great Protection and style. The box came out to the counter looking filthy and bashed. I was worried the headphones would be the same but the interior case was perfect.

Quality is worth the price

Sony WH-1000XM5 Over-Ear True Wireless Headphones - Black Review

Sony WH-1000XM5 Over-Ear True Wireless Headphones - Black

Jan 10, 2024

Reviewed by Natalie21 on Argos

I bought this during the boxing day sales and have been planning to buy it either way. Best choice I’ve made as the quality is so good. It fits so comfortably and the options for noise cancelling and speak to chat is helpful when I’m studying for exams or doing coursework. These headphones are worth it for the long run and if you like music or podcasts, it’s just good.

Best Noise cancelling headphones

Sony WH-1000XM5 Over-Ear True Wireless Headphones - Black Review

Sony WH-1000XM5 Over-Ear True Wireless Headphones - Black

Sep 28, 2023

Reviewed by Lsterl on Argos

Sony have done it again with these beauties. Very comfortable, sound quality is excellent, not as heavy as other competitors. I gave the sony wh-1000xm4 to my wife and bought the WH-1000XM5. No regrets.

Best wireless headphones I’ve bought

Sony WH-1000XM5 Over-Ear True Wireless Headphones - Black Review

Sony WH-1000XM5 Over-Ear True Wireless Headphones - Black

Dec 17, 2023

Reviewed by Dan on Argos

Sony WH-1000XM5 headphones are a game-changer. Killer noise-canceling, comfy for all-day use, and the sound quality is top-notch. 30-hour battery life is a big win. Adaptive Sound Control and voice assistants add to the convenience. Worth every penny.

Showing 21 to 40 of 157 Reviews