Creative Labs Sound BlasterX Katana Multi-Channel Gaming Soundbar
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Defective and what the heck on age of product?
I had traversed a ton of reviews before this purchase and finally decided to give this a shot. I received this via drop ship, I'm assuming directly from the manufacturer on 8/2/2019. The first thing I noticed is that the date code on the box of 9/2018, almost 1 year ago. I went ahead and set the unit up and immediately noticed that firmware from Feb. 2019 had not been applied. Why would you send an old-dated product out and not update the firmwar... Show More
Reviewed on B&H Photo Video
Defective - never worked correctly
Received product on a Friday and by the next day discovered an issue where the tweeters would just quit playing, so you only heard mid-bass. Did some research and found several instances of this and Creative had declared them defective products. Well, could not get to support because they don't work on weekends, so ended up doing an RMA for store credit. It sounded great when the tweeters worked, but they were in and out every 2 minutes. There is... Show More
Reviewed on B&H Photo Video
